Introduction

Helping fans stay updated, engage in meaningful football conversations, and strengthen connections.


OVERVIEW

Missing a match makes it harder for fans to join conversations.

Golazo bridges this gap with contextual match insights and creates more avenues for discussion through chat rooms.

ROLE

UX & Visual designer

DURATION

8 weeks, 2025

What sparked Golazo?

One day, while scrolling through LinkedIn, I stumbled upon this chart. It showed a sharp rise in people searching for ways to meet new friends, how to connect with others, and combat loneliness.

Rising search trends for ‘how to meet new people’ and ‘where to make friends’

Upon closer examination, I discovered research indicating a steady decline in social connections, particularly among men.

Comparison of close friendships and emotional support in 1990 vs. 2021

The psychology behind male friendships

Research shows men tend to build friendships through shared activities, and sports often act as the social glue.

I reviewed research on men’s friendships by R. I. M. Dunbar and Jacob M. Vigil

Problem statement

Men are finding it harder to maintain friendships, with fewer feeling emotionally supported. Research shows they often bond through shared activities like sports, but changing social habits is making these connections more difficult to sustain.

Sneak peek: What the Solution Looks Like

Sneak peek: Design system documentation

Sneak peek: Findings from user testing

Remote user interviews

Interviewed sports enthusiasts to uncover their experiences and challenges when engaging with sports content.

User quotes from interviews

Where do fans struggle most?

In addition to interviews, I created journey maps to capture the full sequence of actions fans take and the emotions they experience.

Opportunities

Summarized these opportunities as user stories to guide my ideation. Eventually, the process was to convert them into How might we statements to brainstorm ideas.

Narrowed our primary audience

After synthesizing interview insights and mapping the fan journey, I defined two archetypes to represent our core user groups.

Ideation + Concepts

Now that I’d mapped out real opportunities, I moved to rapid idea generation, looking for ways to address those pain points directly.

01: Smart suggestions: filling 
the gaps in football chat

Testing the suggestions button

Users liked the feature but struggled to find it; the star icon took over a minute to locate, and some mistook the send icon for a play button.

02: Locker Room: effortless group football conversations

03: Quick-Access Bookmarks: eliminating forgotten stats

1/5

Setting the stage with onboarding

Before diving into conversations, users need a way to personalize their experience by selecting their favorite teams and leagues.

2/5

Enhancing conversations with Smart Suggestions

“Smart Suggestions” analyzes shared posts to recommend key clips and match insights, helping users catch up and join conversations effortlessly.

3/5

Send posts to the right friends instantly

Users share posts based on friends’ team allegiances. This feature suggests relevant friends, making sharing instant and engaging.

4/5

Locker Room: seamless group calls

Football fans love group calls for banter, but scheduling is a hassle. The Locker Room makes joining seamless.

5/5

Structured feed: key highlights in
one place

A centralized feed delivers essential match updates, enabling fans to catch up instantly and stay informed.

Utilized design systems and variables for consistency

Semantic color roles [Tested for WCAG Standards]

Primitive color tokens

Semantic typography variables [Sizing convention: T-shirt sizing]

Variables are assigned to their matching text style

Primitive numerical scale variables

Button components with interactive states

Input field component

Navigation buttons

Multi-purpose cards

Precise component measurements

Input field specs

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